ORGANISATIONAL CONSULTING
Organisational consulting: Securing the future
Shaping change and bringing it to a successful conclusion
We support you in change processes to make your company fit for the future.
Our Focus
- Production: Smooth process
- Marketing: Innovative brand presence
- Sales: Tapping customer potential and increasing sales
Why Organisational Consulting?
Adaptation of structures, processes and rules to changing conditions ensures future success.
Key questions
- Are processes strategically aligned?
- Are corporate values clearly defined and communicated?
- Do employee competences match the strategy?
- How do teams work together in a customer-orientated way?
Our Approach
- Clarification of topics and objectives: What do we want to achieve?
- Stocktaking: Where are we now?
- Formulating objectives: What are the objectives and how do we measure success?
- Developing measures: Who does what?
- Realisation and evaluation: Implementation and analysis
- Monitoring success: Goal achieved?
- Sustainability: How do we secure the results in the long term?
With us, you can successfully shape change and secure your company’s success for the future.
Client projects in organisational consulting - a selection
- Organisational consulting – revision of structural and process organisation, conception and implementation of personnel development (advertising industry)
- Development of strategic orientation and marketing concepts (sector: further education institutions)
- Harmonisation of marketing planning in European subsidiaries (chemical industry)
- Service excellence – development and implementation of a standardised service mentality (sector: facade and window construction)
- Supervisor appraisal – development, design and implementation (sectors: logistics and materials handling)
- Team development in the area of customer service, conception and implementation (industries: IT, health industry)
- Development of a call centre in the communications sector – design and implementation: customer communication, employee development and management, coaching, train the trainer (sector: telecommunications)
- Development of a service marketing concept (industries: medical technology and commercial vehicle construction)
- Optimisation of customer service / development of a customer service strategy (industry: medical technology)
- Inspiring our clients: Project for the implementation of customer management (film industry)
- Positioning: Development and implementation of a market positioning (industries: airline, various educational institutions)
- Various creative workshops on product development (sectors: investment and consumer goods industry)
- Building a brand (sectors: consulting company, further education institutions)
- Professional customer contacts – design and development of internal and external customer orientation, conception and implementation (various industries)
Write to us!
We look forward to receiving your enquiry.