Welcome to present Beratung und Training
Insight
Our slogan ‘Your route to the customer’ demonstrates our commitment to helping you build strong and lasting customer relationships. We place great emphasis on understanding your customers’ needs and develop strategies that put them at the centre of your business.
Training
Equip your team with the skills they need to excel.
Our customised training focuses on practical application and real-world results to promote growth and development.
Consulting
We provide strategic consulting to help your company make data-driven decisions, unlock new opportunities and achieve long-term success.
Coaching
Strengthen your leaders and teams through personalised coaching.
Our coaching sessions are designed to build trust, improve collaboration and promote personal and professional growth.
Support for change processes
Challenge Sessions
Innovation Lab
CURRENT PROJECTS
Leadership of Employees
In a hands-on workshop series, we equip leaders with essential skills for successful employee management. Through exercises, reflection, and peer exchange, they learn to identify potential, boost motivation, and achieve sustainable team performance.
Harmonising Marketing Planning
For an international company, we standardised marketing planning across European branches. With a unified framework and targeted training, we sharpened strategic focus and significantly improved overall efficiency.
AI-Driven Customer Engagement in the Premium Segment
For a consumer electronics company, we developed a concept for hyper-personalized communication: AI-based recommendations, smart service interactions, and new touchpoints along the customer journey – tailored to the expectations of a premium target audience.
Supporting Change Processes
We support a leading medical technology company in implementing change processes. Through workshops and individual coaching, we promote acceptance, boost team adaptability, and increase organisational efficiency.
Developing New Product Ideas
We guide a global cosmetics company through creativity workshops focused on idea generation. Using structured methods and inspiring dialogue, market-oriented concepts emerge that spark innovation in product development.
Fostering Innovation Management
For an innovative start-up, we conduct a workshop series focused on idea creation. With interactive methods and collaborative formats, we encourage creative thinking and co-develop market-ready products and services.
OUR STRENGTHS


Fresh Ideas
new Solutions
‘present Beratung und Training developed a customised workshop concept for our service department that is highly practice-oriented and makes theoretical content applicable. We worked closely together in the conceptual phase so that our requirements were creatively integrated into the concept. By working together with a Toyota executive, the implementation was designed on two levels – internal processes and practical customer orientation – in such a way that the participants can derive great benefit from it.’
‘Our team was made up of strong individuals, but we lacked trust, clarity, and shared goals. The team development process with present Beratung und Training opened doors – to honest conversations, role clarity, and a new way of working together. We now experience real impact – not just on slides, but in our daily collaboration.’
‘The customised training for our service team leaders picks up our employees from their current position. The practical events are perceived by the participants as easy to understand. They combine a strong connection to reality with many years of experience in the operational service business.
The methods often convey basic content in an entertaining way and are well received. Every participant can take something away with them and apply it in everyday life, improving their skills in dealing with colleagues and customers.’
‘Our change process came with challenges – new structures, new roles, and plenty of uncertainty. With present Beratung und Training by our side, we had a partner who guided us not only methodically, but also with great empathy. Their mix of strategic clarity and sensitivity made all the difference. Today, we’re pulling in the same direction – something we wouldn’t have imagined before.’
‘Ms Tonn-Pollex conducts seminars, workshops and coaching sessions with both employees and managers. The successes we achieve are due to the solution- and goal-orientated approach and the empathetic, situationally appropriate interaction with participants and coachees.
Due to the proximity to practice, implementation is always at the centre of all measures.’
‘The employee workshops support us in realising our goals and anchoring the BASF strategy. With commitment and expertise, the workshops are goal-orientated, varied and practical. Practical examples and a wide range of methods, such as videos and games, make the workshops lively and exciting. Participants can apply concrete results in their work and incorporate them into new projects and would definitely recommend the course to others.’
Some of our customers request confidentiality, which we respect. Nevertheless, their feedback speaks for itself.
We look forward to getting to know
You.
Would you like to learn more about our training services or explore how we can support your team?
We’d be happy to hear from you!
Whether you have a specific request or just a first idea – we’ll take the time to understand your needs.
present Beratung und Training stands for tailored solutions, solid experience, and open dialogue.
Just send us a message – we’ll get back to you shortly.