Training
Customised training for your sustainable success
Tailored employee training – practical and efficient
Practical knowledge for your employees
We offer customised training that is individually tailored to your needs. Each training course is developed after a detailed analysis in order to achieve your goals in a focussed manner. Many topics can also be delivered as web seminars (e.g. via Teams, Webex or Zoom).
Our approach
Instead of standardised solutions, we rely on a differentiated approach that meets the individual needs of your employees. We also offer transfer support to ensure practical suitability – with coaching directly at the workplace and prompt feedback.
A selection of our training topics
Leadership of Employees
Successfully leading and motivating employees to realise the full potential of the team.
Change Management
Actively shape change – don’t just endure it. Learn how to guide teams through transformation, provide direction, and boost motivation.
Service-orientated Customer Contacts
Improve your customer interactions and create a positive, service-orientated customer experience.
Communication and Dialogue Skills
Improve your communication skills and have clear, goal-orientated conversations.
Moderation of Events and Meetings
Lead meetings and events confidently and purposefully to success.
Trade Fair Training - Appearance and Impact of the Trade Fair Team
Optimise your trade fair presence to effectively address and inspire potential customers.
Train-the-Trainer Seminars
Become a competent trainer to impart knowledge in a structured way and successfully organise learning processes.
Team Building and Development
Strengthen the cohesion and efficiency of your team through targeted development measures.
Sales Training
Optimise your sales strategies and increase your success with targeted sales techniques.
Conflict Management
Learn to recognise conflicts at an early stage and resolve them constructively.
Marketing
Think customer-first, communicate with impact. This training focuses on strategic marketing: relevant messaging, true differentiation, and customer-driven solutions – across digital and traditional channels.
Error Culture
Mistakes are learning opportunities – if we handle them openly. This training helps build a culture where trust and growth matter more than blame.
Stress Management
Learn effective methods for coping with stress and gain more serenity in your everyday working life.
Conducting Negotiations
Master negotiations with convincing strategies and secure the best results.
Creativity Methods for Developing New Ideas
Use innovative creativity methods to generate fresh ideas and drive projects forward.
Finding New Business Areas with Blue Ocean
Discover untapped markets and develop innovative business ideas with the Blue Ocean Method.
Presentation
Create effective presentations and convince your audience in the long term.
Customer projects in training - a selection
- Service excellence – development and implementation of a standardised service mentality (sector: facade and window construction)
- Targeted customer orientation (sector: automotive industry)
- Strategic marketing/sales training as part of a change process (sector: chemicals)
- Team development in the area of customer service (sector: IT) Conception and implementation
- Development of a call centre in the communications sector – conception and implementation: customer communication, employee
- development and management, coaching, train the trainer (sector: telecommunications)
- Preparation of the trade fair team (sectors: photographic technology, IT)
- Professional customer contacts – design and development of internal and external customer orientation, conception and implementation (various industries)
- Strategic selling – identifying buying centres, addressing buying influencers individually (industries: mechanical engineering, computer wholesale)
- Formation of a product management (industry: logistics)
- Positioning: development and implementation of market positioning (industries: airline, various educational institutions)
- Various creative workshops on product development (sectors: investment and consumer goods industry)
- Marketing seminars for customers of a computer manufacturer (system houses, engineering offices, etc.)
- Conception and organisation of sales training for various promotional campaigns (industries: Internet, fashion, telecommunications)