Acquiring knowledge and skills with practical relevance

We offer different programmes to further qualify your employees.

Our approachListening to facilitator

Every present Beratung und Training service is individually tailored to your needs. After conducting a thoroughgoing analysis, we choose appropriate contents and methods together with you in order for you to achieve your goals. Present – unique concepts to help you.

In order to achieve maximum efficiency in these measures, we recommend a nuanced and particular use, rather than a broad one. Specific modules of the seminar are tailored towards the capabilities and individual needs of the employees.

We offer support during the transition phase to ensure that newly acquired knowledge and skills can be employed appropriately and efficiently. As part of this, employees receive on-site coaching including direct instructions and feedback.

Trainings, seminars, workshopsShowing results after workshop

A selection our themes and fields offered:

  • Leadership skills for employees
  • Team building and development
  • Marketing – effective and efficient use of resources
  • Service focused costumer relation management
  • Sales training
  • Stress management
  • Communication and conversation skills training
  • Group designing resultsConflict management
  • Negotiation skills training
  • Event presentation and meeting moderation
  • General presentation skills
  • (Commercial) fair training – representation and effect of your team
  • Furthering creativity processes promoting new and innovative ideas
  • ‘Train the trainer’ seminars
  • Exploring new business sectors with the help of the Blue Ocean Method

A selection of customer projects

  • Strategic Marketing-/Sales-Training as part of a change process (industry: chemicals)
  • Service Excellence – developing and implementing a uniform service mentality (industry: facade and window)
  • Target Customer Orientation (industry: automotive)
  • Harmonisation of marketing planning in European branches (industry: chemicals)
  • Team development processes in customer service, design and implementation (industry: Information Technology)
  • Establishing a call centre in for external communication purposes – concept development and realisation: costumer relation, employee education, leadership skills, coaching, ‘train the trainer’ (Industry: Telecommunication)
  • Strategic selling – identify buying centres and individually address decision influencing factors (industries: mechanical engineering, computer wholesale)
  • Positioning – Development and implementation of a market positioning (sectors: airline, several educational institutions)
  • Various creative workshops for product development (industry: investment and consumer goods)
  • Planning and organisation of sales training for various promotions (industries: internet, fashion, telecommunications)
  • Professional customer contacts – Design and development of internal and external customer focus, planning and implementation (several sectors)